Background
Our client, a travel management company (TMC), called the Adagold Aviation team at approximately 9:40am looking for an urgent charter for their Sydney based client who missed his flight to Proserpine to board a yacht for a well-deserved holiday. The client needed to get to Proserpine by the end of the day and no other commercial flights were available.
Solution
Given the urgency of the requirement, the Charter Specialists contacted aircraft operators they knew to be reliable and operated aircraft that would be suitable for the flight. Unfortunately on that day there were none available in Sydney. As the team knew it was important for his passenger to get to Proserpine, they liaised with the TNC to book a commercial flight for the passenger to travel to Brisbane. In the meantime, the Charter Specialists identified a suitable aircraft operator in Brisbane and engaged their services.
Outcome
At 3pm the passenger arrived in Brisbane on the domestic flight and was greeted at the domestic terminal by an Adagold Aviation representative who transferred him to the Brisbane Jet Base where the chartered jet was ready to depart. The Adagold Aviation team had even arranged for his favourite refreshments and a cheese platter on the jet to get the holiday started. The passenger arrived in Proserpine on time and relaxed to join his friends on the yacht.